Author Topic: Man Down!! (and removal of the forum chat function)  (Read 155 times)

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Offline Otter

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Man Down!! (and removal of the forum chat function)
« on: September 15, 2017, 09:31:14 AM »
Hey everyone,

So we have narrowed down a few possible causes of why our forum has gone down a few times over the past few weeks.

The reason why the board has gotten that message with the rain cloud and the SiteGround logo is that the forum has gone over our CPU limit for the day.  The CPU limit is fairly high, and this shouldn't really be happening...  So we dug into why it is happening.

It looks like our chat feature in the bottom right corner has been slurping up a lot of CPU script.  Every time someone refreshes the page, it pings that script again.

So, we've made the decision to kill the chat program.  We still have PMs if you need to contact someone on the forum, and don't forget about our Discord Server.  The on-board chat program will be henceforth disabled.

We've also noticed a few users seem to be pinging the heck out of the site--we suspect this might be because they either post a lot and thus are constantly refreshing the site and/or because they use the chat a lot.  (We apologize if the latter is the case, but please feel free to use our discord server instead.)  We'll keep an eye on this and see if the member pings drop to a more reasonable amount with the chat function disabled.

Sorry this took us so long to figure out, but we wanted to let you know we're finally cracking the case and taking some tangible steps towards getting it resolved!

~Otter
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